| Carolina Metal Artisans |
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| Contact Carolina Metal Artisans Do you have a question for us? Or a suggestion? Or a compliment? You can reach us several different ways. Call our customer service at 336-992-2295 anytime. If for some reason we miss your call please leave a contact number and someone will immediately contact you. Our fax number is 336-992-2290 You can also email us at: bsindustries@triad.rr.com Our physical location is: Carolina Metal Artisans 230 Perry Road Kernersville NC 27284 Attn: Customer Service |
You the customer are the most important asset a
company can have. Without you we can not
exist. We will settle for no less than your 100%
satisfaction.
At Carolina Metal Artisans we are very
interested in what you have to say. Please
contact us with your likes and dislikes. I
guarantee you we will take whatever steps
necessary to see that you are comfortable in
giving us your business.
We work with several designers who like us are
dedicated to bringing you new and creative looks
that will compliment your home. After all our
homes are where we feel the most comfortable.
Our home is our sanctuary. We look forward to
returning after a day at work, nothing feels better
than opening that door and walking in.
With this in mind we created our line to be both
good looking and practical. We will constantly
update our line with new and creative items. We
are open to suggestions from you. If you feel you
have an item or items that could be offered
please contact us and let us know. As a thank
you should we decide to use your suggestion we
will send you the first prototype as a gift.
Thanks for taking the time to look at our line and
we look forward to serving you.
Returns
We want you to be 100% satisfied with your
purchase. If your are not happy contact us within
(1) week and we will arrange for the return.
Please make sure the item is in the original
condition and properly cartoned. A refund or
credit will be issued depending on your choice
less shipping charges both ways.
Damages
Unfortunately for us all sometimes shipping
damages do occur. Should your carton appear
overly torn or damaged please notify the carrier
so they can make a note. Upon opening if your
item is damaged contact us immediately and we
will take care of getting it picked up for you. All
you need to do is re-carton it in the original
packaging.